Does Virigina Texting Law Go Far Enough?

Thursday, July 2, 2009 7:08
Posted in category VA, Virginia, law, phone, texting
On July 1st, 2009 a new law in Virginia took effect which bans texting while driving. Now, I do admit that I have texted myself while driving, and have seen what other people do while texting and driving, and I can say that I'm very happy to know that this law is now in place. It is very distracting to the driver and encourages aggressive driving by people driving behind that person. But does

Cloud Confusion Amongst IT Professionals

Tuesday, June 30, 2009 13:35

The findings of a survey by document management software company, Version One (www.versionone.co.uk), has revealed that 41% of senior IT professionals admit that they “don’t know” what cloud computing is. Version One carried out the research with 60 senior IT professionals (IT directors and managers) across a range of UK public and private sector organisations. This research follows-on from a similar survey carried-out by Version One which highlights that two-thirds of UK senior finance professionals (finance directors and managers) are confused about cloud computing.

Of the remaining 59% of IT professionals who profess to know what cloud computing is, 17% of these understand cloud computing to be internet-based computing while 11% believe it is a combination of internet-based computing, software as a service (SAAS), software on demand, an outsourced or managed service and a hosted software service. The remaining respondents understand cloud computing to be a mixture of the above.

Despite cloud computing being in the media spotlight, only a minority of respondents (5%) say that they use it “a lot” and less than a quarter of those surveyed (19%) reveal that they only use cloud computing sparingly. Almost half of respondents (47%) admit that their company doesn’t use cloud computing with the remaining 29% conceding that they “don’t know” whether their organisation uses it or not.

Julian Buck, General Manager of Version One, says, “Although this is only a small survey of IT professionals, the results are nonetheless very alarming, especially as IT professionals are the very people that need to understand cloud computing so that they can explain its benefits to management.”

Buck continues, “It is clear from the survey results that there are a number of contrasting views as to what cloud computing really is, which is hardly surprising in light of the many different cloud computing definitions in the public arena. For instance, Wikipedia defines it as ‘Internet-based computing’ while Gartner refers to it ‘as a service’ using Internet technologies. IT expert, John Willis, writing in his cloud blog says that ‘virtualisation is the secret sauce of a cloud’ and provides different levels of cloud computing. With so many definitions circulating, clarity is urgently needed.”

Only 2% of respondents say that their company is “definitely” going to invest in cloud computing within the next twelve months whilst 30% state that their organisations “may” invest in this technology. 45% admit that they “don’t know” whether their organisations will be investing in it or not with the remaining 23% stating that they currently have no investment plans. For those who definitely or maybe have plans to invest in cloud computing, some of the key business drivers cited include reduction in overheads and paper, ease of use, cost savings and the ability to provide collaborative tools for teaching and learning.

Buck adds, “If organisations are going to embrace cloud computing in the future it’s essential that a single, simplified explanation is adopted by everyone. Failure to cut through the confusion could result in organisations rejecting this technology and missing out on the benefits it provides.”

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A New Wine — and a New Ride

Sunday, June 28, 2009 21:13

This is a combination Wine and Wheels post. Gabriele got a new (to us, anyway) car, and in celebrating we discovered a fantastic Zinfandel.

First the car. There was only one thing wrong with the white Murano we purchased last year – the former owner had been a smoker.  Despite some kind of treatment the dealer had given the car, it still smelled on hotter days. So with summer here, Gabriele was thinking about a new vehicle. Last week we went to the CarMax at WoodBridge looking for another Murano.

There was no Murano that fit the bill, and I suggested she test drive the FX35. It’s probably the sportiest SUV this side of a Porsche Cayenne, built on the same platform as Infiniti’s G35 sports sedan and coupe. She loved the power, features and handling, and just like that the FX was our new target vehicle.

CarMax made the experience very easy by giving us a great quote on our Murano. From there, is was just finding the right used FX, and our salesman Mazen had two candidates on the lot this Saturday for us to check out. A beautiful 2005 Grey/Silver with tan interior and only 19K miles was the winner, and we drove her home feeling good about the transaction.

FX1

We drove our new vehicle to Del Ray that night for dinner at Bombay Curry Company, one of our favorite Indian restaurants. (I recommend the Saag Goosh.) Mount Vernon Avenue was hopping with people and activity, it’s just incredible how that area has changed since I lived there in the mid-1990s.

The evening was just beautiful, and after dinner we stopped in Cheestique for some, you guessed it, cheese and wine. They have a few outside tables along the avenue and we snagged one of them. We actually found a blue cheese Gabriele likes, Cambozola, a cow-based cheese from Grermany. But the find of the night was the 2007 Hart’s Desire Zinfandel.

A glass was $16, and I asked the waitress if it was worth it. She confidently said yes, and brought me out a small taste. The wine was unlike any other Zinfandel I’ve had. It was very rich, almost chocolately and a bit creamy. It had none of the pepper and spice a lot of Zins have. It had a very unusual aroma — this will sound very weird, but it reminded me of tiki torch fuel. (Gabriele backed me up on this.) That sounds awful, but it wasn’t. The wine was fantastic with the cheese, and I’d recommend it highly.

All in all, a very productive summertime Saturday!

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Posted in Wheels, Wine

Oh Top Tasks, Where Art Thou?

Saturday, June 27, 2009 10:08
Posted in category Uncategorized
For the past 5 years, the Federal Web Managers Council has had one priority: improve the efficiency and effectiveness of citizens’ top tasks and make it easy for citizens to find them. Why are “top tasks” so important? Typically, the public comes to a website to do something…I want to get a passport…I want to buy a home…I want to sign up for food stamps. They want to accomplish those tasks quickly - get in, get it done, get out, and move on to something else in their busy lives. If you want to satisfy your customers, you put those frequently-used tasks (think of them as the most popular tasks) where citizens can find them easily…you put them on the screen where the web user’s eye goes first.

So I got to wondering…how easy is it to find those popular tasks?

Nicole Burton – GSA’s Usability Specialist – uses this chart when she teaches courses on website usability. It’s based on user experience, showing how people scan a web screen. The red areas are the places their eyes go first; yellow areas second; and green areas third. If you want your web audience to pay attention to something, then, you should put it in the red area.


I went through several of the Cabinet-level agency websites, doing two things:
  • Before I visited the site, I picked one or two “tasks” I thought a large number of citizens might want to complete and then I tried to find a path to those tasks on the home page; and
  • Once I got to the site, I tried to identify that agency’s top tasks by the wording and placement on the home page.

My experience was mixed. I’ll give you a just a couple of examples.

On the EPA site, my pre-determined tasks were:

  1. I want to know what environmental problems are in my neighborhood
  2. I want to do something to protect the environment

Good news. I did find a path to the answers for both. In a section called “My Environment,” I can type my zip code and get maps and other information about the environment in my area. I can “Pick 5 for the environment” or click on “Protect the Environment” and get clear and specific ideas for things I can do to help the environment. So EPA gets an A for letting me achieve my top tasks. But placement should be better. “Pick 5…” and “Protect the Environment” are in the red quadrant – but just barely. “My Environment” is in the lower left corner of the screen – in the green area (and my screen is set at 1680 X 1050, so I see more content in a screen than others may see).

A large rotating billboard graphic at the top of the screen takes up a lot of space. Might be better to shrink (or get rid of) that (annoying) feature and move the top tasks up. Still, I think EPA does a pretty good job.

On the Department of Interior site, I looked for a list or a map showing the national parks. Surely that would be a top task. I thought I’d hit a “bingo” right off the bat. First thing I see in the navigation column on the left is: How Do I…” and the first item is “Get a National Parks Pass.” OK – it’s not exactly a listing of parks, but I figured this could be a path to that list. Wrong. I came to a very wordy and long press release.

I looked through the rest of the topics in the left…webcams, For Teachers, For DOI Employees…I don’t see anything there for me. In fact, I don’t see anything in the first screen about national parks. So I started scrolling down. In the lower right of the second screen (and this home page is way too long - over 4 screens), I found a link to the National Park Service website. When I clicked on it, it went to an (annoying) pop-up that, indeed, did have a link to a map of parks. So I was eventually able to complete my task – but it took a lot of work. Further, I really wasn’t sure what Interior’s top tasks are, based on my review of the home page.

Oh top tasks, where art thou?

I’ve come to 3 conclusions.

  • Top tasks probably are there – somewhere - on most agency level sites…but they can be very hard to find. Often they’re mixed in with more esoteric items or links. Often they are articulated using terms that the general public wouldn’t recognize or use. So the best practice here is to separate the top tasks from other links and to use terms that the public uses to describe the task. Action words (e.g., apply for passports, learn how to buy a home) really help.
  • There’s no consistency across government about where to place top tasks on the home page. Something as simple as agreement across government to put the top tasks on the left side of the home page, in that top “red” quadrant could make it easier for the public to find and use top tasks across government.
  • There’s no consistency across government about how to label top tasks. Again, something as simple as agreement across government to put the links to top tasks under a header, “Do you want to…” or “Most Requested” or “Most Popular” could make the public’s experience so much better.

One thing more…and it’s important. How you organize your website says a lot about your priorities. Many of the cabinet agency sites I reviewed use much of the “red zone” space on narrative, topics, or links that promote the agency or the administration, when most of the public comes to government websites looking for narrative, topics, or links that get them to the tasks they want to complete. Frankly, it’s annoying to have to wade through that organization-centric content when I just want to do what I want to do. I'll think better of you if you put my needs first.

Oh top tasks, where art thou?

Related Links

Top Task Management For Websites (Gerry McGovern)

Doing my part

Friday, June 26, 2009 11:06
Posted in category ISS, NASA, careers, engineering, science

Cross-posted at Cosmo.Sphere

One of the advantages of working in the ISS National Laboratory Office is that I get to support projects that actually fly in space.  This morning, I got to sit with my Department of Defense counterparts on-console while astronaut Mike Barratt operated the SPHERES experiment.

We’re using the SPHERES free-flying satellites inside the Space Station to develop and test new algorithms for flying satellites in formation and autonomous rendezvous & docking procedures.  As space gets more crowded and we endeavor to fly more commercial and government operations, this kind of knowledge will be increasingly important.

Watching on the live feed from the ISS as the SPHERES tumble and re-orient reminded me, yet again, why I got into this field and how important the work we do is.  With every experiment, we are working to build a better future and advance humanity as a spacefaring species.

As the National Lab activities of the Station ramp up and we bring more and more commercial and government partners on-board, I am increasingly excited to see what the future will hold. From new propulsion systems to optical communications to space-based solar power to NIH research grants, we’re doing new and exciting things that can only be done in space.

When it comes to the Space Station, you ain’t seen nothin’ yet. ;)

Future Tech: Spider-bots dial Home

Tuesday, June 23, 2009 22:39
Posted in category general

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Warning: This is an idea of how to meet our mission to explore space, bring enthusiasm to the general public all while helping expand the space market. Some of the ideas are based on things that are already developed. The depth to which this train of thought can take us is not complete and requires your input to get there.

What would it be like if you could control a spider-bot in Mars from your home computer? You could use it to explore Mars (or any other planet) as if you were actually there. Wouldn’t that be fun? I think so! That is why I think it would be awesome if NASA helped spearhead an initiative to create the infrastructure necessary so that one day any citizen could log on to their computer to explore space virtually.

Now I know some of you will think this is too expensive and it can’t be done. I disagree, and I think it can be profitable to our economy. NASA has already done a lot of work on spider-bots. This work can be leveraged to make it possible so that one day (not 100 years from now, but 10-20 years from now) we could easily choose to explore space virtually through the eyes of one of these spider-bots.

This post will go through the technological infrastructure that is necessary to make it feasible, and the method of developing the spider-bot to increase its versatility.

What is necessary?

The first thing that is necessary is the Satellite infrastructure so that the person in front of his computer can communicate with the spider-bot. This is critical, because if we do this right there is a high potential that industry will be able to use this work to expand space exploration beyond anything that is written in this post. That is why any Satellite infrastructure that is created must have the ability to have ultra-fast connections with earth. The satellite network must be able to communicate with earth instantly with high rates of data at any time. The satellite network must be flexible enough to be able to increase its bandwidth when and if industry demands it to be increased. (Hint: radiation issues that need to be considered on earth (for health reasons) don’t necessarily need to be considered in space where there is nothing there, so we can experiment more in space.)

The reason that creating a strong satellite/communications infrastructure in space is necessary is because it is more cost effective to explore space and also to build infrastructure for human space flight through the implementation of robotic technologies. In the future, companies won’t send humans to mine for resources, they will send robots. However, the ability to send robots is limited to whether they can communicate with these robots. Further, if we plan to have human exploration of Mars, it is prudent to send robots to build the infrastructure that humans will use. All this is becoming feasible/practical now that computer computation capability is nearing the capability dreamed about in science fiction. (Hint: Building this infrastructure is a high cost investment that will ultimately lower the operations cost of space exploration.)

The Dao of the Spider-bot

The spider-bot is cool because of the flexibility that it allows. You could easily add wheels to some of the legs and it becomes a car. You could make it walk on two legs (if you can figure this out) and it emulates a human with four hands (that is better than a robot that emulates a regular human). You could use four legs as a base and use two to build and work on things. Heck you could add another pair of legs and increase its versatility even more. Let us just say the spider-bot is pretty cool, because of the flexibility inherent in its design.

How do we develop the functionality of the spider-bot? The first step to developing the spider-bot is to develop the basic mechanics of the spider-bot so that it allows the most flexibility for upgrades in actuator technology and micro-controller technology (CPU). Once the basic mechanics is developed, the infrastructure should become open-source for all technologist enthusiast can hack the hardware to make it better than it was ever deemed possible. This should be further enhanced by creating a prototyping version of the spider-bot that can be sold in the free market for around $200-$500 bucks. This prototyping version would basically be a “toy” by the standards of NASA, but it would also be an inexpensive replica that amateurs could hack and improve on. Opening the infrastructure of the space spider-bot, with the double punch of creating a prototyping spider-bot would quicken the development of future generations of the spider-bot. Creating a prototyping spider-bot will also help create the economies of scale necessary to lower the costs of developing the spider-bot.

1st Generation Spider-bot

The first generation spider-bot would not necessarily ever launch. The first prototyping spider-bot would likely be the “development” model. We could use the App model made famous by Apple, so that developers can work off of the “development” model to do mundane tasks in your home or any other cool thing that would provide incentives for developers to work on the spider-bot.

2nd Generation Spider-bot

By creating a market of development in the work that NASA is doing, we have a lot of infrastructure to work off of. We can use that work to create an inherently more flexible and robust spider-bot. Darwin had his fun with the 1st generation and the 2nd generation is that much better for it. Now this is going to be the version that will likely be ready for prime time.

Moving Forward

Once the satellite/communications infrastructure is developed and the spider-bot development is advanced enough. Companies will find ways to leverage these technologies to open the market of space exploration. First, as stated previously they will send robots to mine for goods, or maybe it will just be a company that caters to giving “the space experience” to enthusiasts on earth. Then eventually the technology will develop enough so that I or you can log on to our computers to control our own robot so that we can make it do what we want it to do. (I am an optimist, I know, but that is cool!)

Making DNS More Secure — One ISP at a Time

Monday, June 22, 2009 6:38

Last July I wrote about a serious security flaw in the domain name system (DNS). It was discovered by researcher Dan Kaminsky and got a lot of coverage: It’s Tuesday — Must be Time to Fix DNS

There was two parts to the DNS vulnerability that quickly became known as the Kaminsky flaw. One was related to poor port number randomization, making it easier for criminal elements to hijack DNS queries and redirect them to fraudulent sites. That problem could be addressed with a software patch, and most of the coverage last year focused on the concerted efforts made by companies like Microsoft, Sun, Cisco and many others to distribute the patches.

But there was another part to the flaw that could not be patched, since it was fundamental to the DNS protocol itself. Internet consumers are still at risk of being redirected through something called cache poisoning, which fools a DNS server into thinking a fraudulent site is authentic. Until recently there was little public acknowledgement of this happening, because most companies are loathe to discuss security breaches.

But in April there was a major breach of a Brazilian IPS Virtua and one of its big customers, the Brazilian back Bradesco. Here’s coverage of the incident from the The Register.

Last week my client NeuStar announced Cache Defender, a way for ISPs to protect their customers from this fundamental Internet vulnerability. ISPs can deploy this solution to create a secure DNS link between their customers and the domains NeuStar is authoritative for, including some of the largest Internet brands such as Amazon, Advertising.com, Oracle and Zappos. Cache Defender is designed to be an interim solution until DNSSEC, a more secure version of DNS can be implemented by the global Internet  community.

Here’s some coverage of the announcement:

Network World

Telephony

Venture Beat

CIO

I’ve worked on DNS issues previously in my career, so this news was very exciting and fun to promote. If you’d like to know more, check out a discussion going on over at CircleID, a top online forum for Internet infrastructure discussions. Not surprisingly, some negative comments about Cache Defender are coming from NeuStar competitors. But the company already has one announced ISP deployment, with more in the works.

DNSSEC is no doubt the definitive answer, but probably won’t be widely deployed until 2011 for a number of technical and political reasons. Until then, Cache Defender is an excellent way for ISPs to show they are doing all they can to protect their customers.

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Posted in Tech

Wiki Design: from Toasters to Spaceships

Sunday, June 21, 2009 0:19

Participatory Exploration. Frednet. Lunar Boom Town. Open Luna.

These all deal with the concept that we are trying to take the brainpower of the interested public and use it to solve the technical, political, and business problems that confront our efforts to expand into space. Consider a tool that can facilitate this.

Look at Wikipedia. According to last year’s annual report (check it out in your spare time, Nick,) there were “approximately 100,000 active editors (defined as users who made more than 5 changes in the last month).” 100,000! That’s a huge number of people!

With the 11 million articles on Wikipedia, you can be sure that many of these editors are fueled to participate in a wide range of articles by the synergistic combination of articles that they can work on. In other words, editing in Wikipedia gets “sticky” (Check the definitions at the bottom)

So here is the point. Crowd Sourcing is good. Better Crowd Sourcing is better. Better Crowd Sourcing can be had by implementing a dedicated web based methodical structure that fosters and requires attention to the essential questions of systems design.

So I am hatching this idea for something that could be a Wikimedia project, specifically for designing things. It would work a bit like this:

You come to the wiki design sight and tell it that you want to start a new design. It asks you some basic questions like what your primary objective of need is, what kind of system it is (Vehicle, building, processing machine, etc.), Does it require data processing, etc.

The site shepherds your thoughts into a rudimentary top level systems architecture framework by asking you questions like: what does it do? And how might it do that?

It gives you some templates for functional and physical breakdowns, templates with high level headings for a system specification document, and you, the user get as detailed or a vague as you want at this point.

So then your site is live and anyone can come in and populate the content, like with Wikipedia, but unlike Wikipedia, some powerful organizing tools and templates are integrated with the content.

Some of the possible features:

  • Integrated 3D modeling web app that helps with part numbers and hierarchy of parts
  • Expired patent and journal search that lets you link relevant patents to functions or subfunctions
  • Discussion and voting tied to specific elements of the system definition.
  • Commenting on parts of the system definition (Saying things like: “This design is horrible. If it were 3 inches long it would have way more strength and only add a small amount of length”)
  • Chat with other members of the project
  • robust and targeted permissions to set “baseline” requirements, functions, components, interfaces, etc
  • Automated quality check that alert users to possible functional overlaps, shortfalls, etc.
  • Autocheck to make sure that users don’t give functions titles that are nouns or verbs as titles to items.
  • Freedom of Information Act Request facilitation.
  • Reuse of components, functions, etc from other projects. (Got an idea for something with wheels? Pick from a myriad of projects in which the wheel was defined already!)

The idea is that most people don’t know beans about systems engineering, requirements, or interfaces. Design by committee, forum posting, voting, or by blind feel with no knowledge or application of systems engineering is not an effective method of harnessing the domain knowledge that many people do have.

So who is with me? Let’s storm the Wikimedia foundation and get them to put this thing online so that we can go about the business of designing space vehicles in style!


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Video: Israeli New York Consulate leverages social media to engage the world

Friday, June 19, 2009 15:38
Posted in category David Saranga, Israel, Twitter, world
David Saranga was kind enough to answer Municipalist's questions back in January 2009 about the world's first Twitter press conference held by a government office, in this case Israel's New York Consulate. "Since we entered Twitter, I think the definition of public diplomacy has changed," Saranga says in this video. Saranga told Municipalist: "Our Twitter account has been an effective tool for communicating and dialoguing directly with people all over...

Next Generation Government: Mobile, Measurable, Malleable

Tuesday, June 16, 2009 22:21
This morning, I had the opportunity to serve on a panel for the 2009 Symantec Government Symposium in Washington, DC, under the title Next Generation Government. Special “shout out” to moderator Tom Temin of Federal News Radio and fellow panelists Chris Kemp (Chief Information Officer, National Aeronautics and Space Administration), John Schueler (New Media Director, Department of Energy) and David Thompson (Chief Information Officer, Symantec).

To prepare for my participation, I first turned to my Twitter crowd and asked, “How do you define ‘Next Generation Government’”? Here are some of the responses I received:

@kpkfusion (Kim Patrick Kobza, CEO, Neighborhood America): Inclusive, Responsive, Efficient
@topperge (Matt Topper, Technical Manager, Oracle Nat’l Security Group): Open, Accountable, Innovative
@bobwatkins (Bob Watkins, Technical Training and Freelance Writer): Transparent, Neutral POV (think Wikipedia), Green

With this foundational feedback from my followers, I narrowed the list down to words that meet two critical criteria: triplication and alliteration. Thus, my three words to describe “Next Generation Government” are:

• Mobile
• Measurable
• Malleable


Each word is described in greater detail below:

A. Mobile Government


First, mobile connotes the idea that work is no longer a place, but a set of tasks that can be performed anywhere – whether that’s in a government-owned building in a major metropolitan center or a privately-owned family farm in the middle of Minnesota. In the private sector, this type of flexible work environment is already commonplace. Not so in the public sector where fewer than 10% of eligible employees are teleworking. I believe that three primary drivers will lead to a more mobile government:

1) Collaborative technologies – also known as Web 2.0 or social media – will enable people to exchange information in ways that mitigate time and distance. Public sector personnel will wake up one morning, and about 75 minutes into their 5-mile commute, will recognize that there is a much better way to work. They’ll turn around, turn on their laptop and turn in a respectable day’s work…in less than 8 hours!

2) Boomers will retire, leaving Generation X and Millennials to take the reins. And what does the next generation want but a better work-life balance? Unlike our parents, we don’t live to work. We work to live. We’re projectized people that desperately want to live the critical path – the quickest route from start to finish…so we can give more attention to our personal pursuits.

3) Boomers will retire, becoming bored and realizing that they want to keep contributing. For all that’s been said about it, the impending “retirement tsunami” may or may not happen by 2015. With their workaholic approach and life savings shaved in half, Boomers are most likely not leaving anytime soon. Think about it: the youngest among them are still in their mid-40s and many of them are on Facebook, GovLoop, and Twitter. And surveys by relatively respectable institutions like AARP, Harvard, Merrill Lynch and MetLife indicate that two out of three Boomers expect to NEVER retire. Rather, they plan to cycle between periods of working, volunteering and vacationing.

To summarize: we all want the same thing! But it’s up to you, brilliant and bold Boomers, to put this mobile culture in place now before you head off to work from your waterfront villa in the south of Florida or France.

B. Measurable Government

But now you wonder: How will we know if anyone is really getting any work done in this brave, new, mobile environment? Well, I have a ready answer for you! We make sure that every aspect of our work is measurable. What better builds trust between manager and employee than a clear set of tasks with target dates and appropriate metrics? If I know what needs to get done and by when, why does the how and where matter? By the way, did I already mention that Generation X and Millennials like a project-based environment. Tell us precisely what we need to do, then let us run. Most likely, we’ll form appropriate teams and use technology to accomplish the mission efficiently and effectively…even if the bulk of the work doesn’t get done between 9a and 5p Eastern Standard Time. Oh, and by the way, if we’re already measuring our activities for the sake of creating efficiencies, why not make that data available to the taxpayers who afford our salary? Yes, a measurable government is also better prepared to be an accountable government, especially if the metrics make us look good. To summarize: Project. Parameters. Product. It’s all about trust…trust in our employees and making good on the public trust that keeps us honest and hard-working.

C. Malleable Government

Finally, when I heard words like inclusive, responsive, open, efficient, transparent, and innovative, I needed another “m” word…and malleable came to mind. Dictionary.com tells us this word means “capable of being shaped or formed; able to adjust to changing circumstances; adaptable.” As collaborative technologies make our democracy even more participatory, enabling citizens to become more actively engaged in decision-making processes through projects like the Open Government Initiative or the Recovery Dialogue on IT Solutions, let’s hope malleable means that government will implement on the ideas that it receives. Let’s also hope that our government will break down the brick walls of bureaucracy within and between agencies, and replace them with lighter, thinner, semi-metallic layers that enable people to hear one another talking…at least until we can eliminate the silos completely. Then, eventually we’ll be able to rapidly transform or facilitate the formation of inter-agency, cross-industry and multi-governmental teams that adroitly address our most pressing challenges.

So that’s it: mobile, measurable and malleable. That’s what I think we all want, regardless of our generational vantage point. Even if we don’t agree about many things as an intergenerational mix, let’s think of the next generation. Better yet, maybe we can take a page from the Chinese playbook and think many generations into the future…and respond with a sense of urgency today.